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Mark Friedman’s Visit to Perth

Reflecting upon what I learned and what surprised me during Mark’s recent visit to Perth, I am encouraged and excited by the outcomes thinking taking place in our sector.  During his time in Perth,...

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Who is Mark Friedman?

Taken from Mark’s online biography (www.resultsaccountability.com): Mark Friedman is a speaker, consultant and author of the book Trying Hard Is Not Good Enough: How to Produce Measurable...

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Reporting on RBA Progress

Anglicare WA has decided to have all its services begin reporting on their RBA process using the one page Turn the Curve/Headline Measures Report that Mark Friedman, RBA founder, suggested for...

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Guest Blog: John Berger, Anglicare WA Executive General Manager of Operations...

I first learnt about RBA from Mark Freidman when he conducted a session in Perth in 2007. I was taken by the simplicity of the framework and how it could be applied to our services. I particularly...

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Displaying data: Wordles

I often use wordles to visually depict qualitative feedback from surveys.  These word pictures often catch the attention of people during presentations because they’re different and fun. So what is a...

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Results-Based Accountability Facebook Page

Mark Friedman, founder of Results-Based Accountability, hosts an interactive Facebook page with a membership of 300 practitioners from across the world all sharing their challenges and successes with...

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What is an outcome?

One of the simplest and most complex issues with outcomes measurement is first defining the word outcome.  Mark Friedman, founder of Results Based Accountability framework, states that there are two...

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The Price of Outcomes

With the sector moving in the direction of reporting on outcomes over outputs, we need to think about the resource cost of this shift.  Most services are well equipped to measure outputs, things they...

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Creating a Culture of Monitoring and Evaluation

Creating an organisational culture where evaluation and monitoring are commonplace and part of the daily routine can add significant value to both the quality of evaluation and the use of its results....

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Guest Blog: Dr. Sophia Harryba, Anglicare WA Research and Evaluation Officer...

Anglicare WAResearch and Evaluation Officer A number of organisations are now moving towards evaluating their services to gauge impact and to attract funding. I first became aware of RBA through...

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Increasing response rates from client surveys (by Sophia Harryba, PhD)

Our goal in obtaining client feedback is to aim to have a high enough response rate to be confident in the conclusions drawn from the data.  While this is can be complicated, one of the easiest...

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Lions and elephants and RBA!

Click here to read about our Research and Evaluation Manager, Desiree’s experience and reflections at the first Results Based Accountability (RBA) World Summit in Johannesburg, South Africa! –>...

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Elements of Anglicare WA’s one-page headline measure reports

We often get asked what elements we use in our one-page headline measure reports.  To make this easier, we’ve made a template that explains these elements! Elements of a headline Measure Report  

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